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Shipping and Delivery Policy

Last updated: 23 August 2026

Nakshara sells a digital service. Nothing is shipped physically. This page explains exactly how and when your report reaches you.

Digital delivery only

  • • Every Nakshara product — the free teaser, the paid kundli-matching report, and any add-on — is delivered digitally. There is no physical shipment, no delivery address, no courier and no shipping fee.

When the report is delivered

  • • The full report is generated on the page as soon as your payment is verified by the payment processor. Verification is usually immediate; in rare cases (for example bank OTP delays) it may take a few minutes.
  • • A copy is also sent to the email address you provided and, if you opted in, to your WhatsApp number.
  • • If preparation is delayed after payment (for example due to a temporary outage), the report is delivered as soon as it is ready, and you will not need to pay again.

If you did not receive it

  • • Check your email spam folder and the WhatsApp number you used. If it still has not arrived within 24 hours of payment, email [email protected] with your order ID and proof of payment and we will resend or refund per the Refund Policy.

Regions we deliver to

  • • Because delivery is digital, the service is available worldwide, subject to your local laws and the availability of Razorpay or Stripe as a payment method in your country.

Changes to this policy

  • • Aktai Ltd may amend this notice at any time at its sole discretion. Amendments take effect when posted; the date above always reflects the current version. Your continued use of the service after that date constitutes acceptance of the amended notice. Where an amendment materially affects rights over data we already hold about you, we will make reasonable efforts to notify affected users on the contact channel they used to reach us.

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